Help Center
The Answers You Need
What are the payment options?
Payment can be made via PayPal, but we will ultimately be transitioning to debit and credit card payment systems in the future.
What is your return policy?
If you are at all dissatisfied with a product, please return to the website and explain your situation to us via live chat. We will be more than willing to offer support, and pursue further lines of inquiry if, for example, your dissatisfaction came as a result of the delivery process
What does your pricing model include?
Prices reflect the size and complexity of each product's design. As you may appreciate, the products we sell are primarily made of glass, so effective packaging must be utilised to ensure your product arrives with you safe and sound. As a result, our pricing model includes the cost of packaging for each item.
Help Center
The Answers You Need
What are the payment options?
Payment can be made via PayPal, but we will ultimately be transitioning to debit and credit card payment systems in the future.
What is your return policy?
If you are at all dissatisfied with a product, please return to the website and explain your situation to us via live chat. We will be more than willing to offer support, and pursue further lines of inquiry if, for example, your dissatisfaction came as a result of the delivery process
What does your pricing model include?
Prices reflect the size and complexity of each product's design. As you may appreciate, the products we sell are primarily made of glass, so effective packaging must be utilised to ensure your product arrives with you safe and sound. As a result, our pricing model includes the cost of packaging for each item.